Online Bill Pay - Marshall
Online Bill Pay - Lufkin
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Our Services

Get ready for a positive HME experience

Cross Medical offers a wide selection of oxygen, mobility, home medical equipment and diabetic shoes. We offer evaluation of the client for specialized products, the client’s home and workplace for wheelchair accessibility and feasibility for wheelchair transport. Our trained and caring staff can answer your questions about your home medical equipment and supplies.

Providing you safety and convenience

At Cross Medical, we know even the best product is only effective if it is used or taken properly. Let us show you the proper way to use your product and please ask questions. We can show you the proper way to use your oxygen and CPAP equipment, power lifts, wheelchairs and more. We provide product and technology training for physicians and therapists, Respiratory health education to seniors in assisted living centers and in-store health clinics on topics ranging from blood pressure, respiratory, glucose and more. We have the answers you need, just ask!

Our services are just beginning when you purchase a product

Cross Medical offers 24 hour emergency service, pick-up and delivery to all of East Texas from our 2 locations, labor for warranty repair of defective products, cleaning of the equipment, loaner products while your product is being serviced, and set up and delivery on many of our products in and around Marshall and Lufkin. We provide the labor to build or assemble and test sophisticated mobility equipment. We’ll even follow-up with your physicians to ensure progress and compliance.

Let Cross Medical assist you with paperwork

Paperwork can be confusing and time consuming. We can help. At Cross Medical, we prepare compliance reports for doctors and insurance companies on the patient’s behalf. We accept most major insurance plans but a quick call will verify your coverage. Let us file your claim with the insurance company or Medicare so you receive the maximum benefit available. We can bill primary or secondary payer sources. As always, if you have a question or concern, please ask.

Wishing you Grace and Peace,
Cross Medical


We provide:

  • Delivery: All of East Texas from our two locations
  • 24 hour emergency service
  • Labor for warranty repair of defective products
  • Pick-up and delivery of product
  • Billing of primary or secondary payer sources
  • Rework of denied claims
  • Cleaning of your equipment
  • Loaner products while client's product is in for service

Evaluation of:

  • Evaluation of client for specialized products
  • Evaluation of client's home for wheelchair accessibility
  • Evaluation of client's workplace for wheelchair accessibility
  • Evaluation of client's feasibility for wheelchair transport