Convenient Home Evaluations, Training and Delivery

To ensure that you receive the best home medical equipment for your specific needs, Cross Medical offers both home and workplace accessibility evaluations for clients who require specialized products and wheelchair accessibility in both the workplace and in the home.

We believe that even the best product is only effective if it is used properly, which is why our trained staff is always available to demonstrate the proper way to use your product and answer all of your questions on a variety of products and services, including:

  • Oxygen supplies
  • CPAP equipment
  • Power lifts
  • Wheelchairs
  • Wheelchair transports

For your convenience, Cross Medical also offers delivery to all of east Texas from both the Marshall and Lufkin, Texas locations.

View the wide selection of products we have available in our online catalog or contact Cross Medical to schedule your next home medical equipment delivery by a caring professional today.

Equipment Maintenance and Repair

At Cross Medical, we understand that equipment can malfunction at any hour, which is why we're happy to provide 24-hour emergency assistance to all patients residing in east Texas.

Cross Medical can pick up your malfunctioning equipment and supply you with a temporary replacement while it is being serviced. Once your equipment is repaired, the skilled staff at Cross Medical will deliver it right to your front door.

Our maintenance services consist of:

  • Labor for warranty repair of defective products
  • Equipment cleaning
  • Temporary replacement products
  • Product delivery around Marshall and Lufkin
  • Equipment build and assembly
  • Equipment testing
  • Physician follow-ups

Professional Insurance and Billing Assistance

Most major insurance plans including Medicare are accepted at Cross Medical so you can rest easy knowing the equipment you need to maintain your independence at home is covered.

Cross Medical also prepares compliance reports for doctors and insurance companies and if needed, will bill primary and secondary sources. In the event that your claim is denied, Cross Medical will work diligently to get you the home medical equipment and supplies you need by reworking your denied insurance claim.

Contact Cross Medical today to learn more about our wide variety of home medical equipment and health care services.